E-Commerce

Get rid of bugs on your online store

One-stop solution for QA testing, UAT and customer feedback.

“Clients used to send us emails, documents, spreadsheets and even powerpoints for feedback. Now we just use Marker.io.”

Nathan Monk
 - 
Founder at Smile Agency

Used by the Best E-Commerce

Velux Logo
Victoria Beckham Logo
Altitude Sports Logo
Hello Print Logo
Monin Logo
Damart Logo
Widget

Collect feedback on staging & live store

Install the widget and collect feedback from your customers.

privacy setting for marker.io widget
Privacy

Limit feedback to only your internal team, or allow customers as well.

Easily choose who can see the widget and report feedback.

Report

Set up different forms for QA and customers

Configure the widget to give your internal team report with all the fields they need. While at the same time, your clients have a simplified version of the widget.

Configure your widget with only the fields you need
Simplified widget for your Clients and UAT
Advanced widget for your team members and QA
custom button with marker.io
JavaScript API

Integrate widget natively into your store

Easily add a custom link in your store to collect feedback from your best customers.

Source of Truth

Collect website issues in your source of truth

Don't ask your devs to adopt a new tool. Make sure all feedback arrives directly where your devs work, with all the information they need to reproduce.

Communicate

Clarify customer issues, in context.

Communicate with your customers directly inside marker.io without giving them access to your platform.

No more emails to solve a bug
Communicate inside Marker.io
Automatically sync comments to your platform
2-Way Sync

Notify customers when issues have been resolved

Make sure your issues are always in sync and let your dev work in your integration.

Reproduce

Get actionable feedback for your devs, even from clients

Give all the informations your devs need to easily reproduce the issue and understand the feedback.

Screenshot
Browser Environment
Source URL
Console Logs
Metadata
Fullstory, Browserstack, …
Console Logs

Get insights into console errors

Get all the information your devs need to understand the feedback and easily reproduce the issues.

Metadata

Understand who is sending feedback

Get all the information your devs need to understand the feedback and easily reproduce the issues.

Deploy

Deploy in your favorite e-commerce CMS

Marker.io can easily be installed on all existing CMS. Plugins are coming soon.

Responsive

Of course, you can report from any device

Collect feedback from your clients on mobile, table or their desktop.

Frequently Asked Questions

What is Marker.io?

Marker.io is a website feedback and annotation tool for websites. It’s the best way to gather feedback and bug reports with screenshots, annotations & advanced technical meta-data. It also integrates perfectly with Jira, Trello, ClickUp, Asana (and more).

Who is Marker.io for?

It’s perfect for agencies and software development teams who need to collect client and internal feedback during development, or user feedback on live websites.

How easy is it to set up?

Embed a few lines of code on your website and start collecting client feedback with screenshots, annotations & advanced technical meta-data! We also have a no-code WordPress plugin and a browser extension.

Will Marker.io slow down my website?

No, it won't.

The Marker.io script is engineered to run entirely in the background and should never cause your site to perform slowly.

Do clients need an account to send feedback?

No, anyone can submit feedback and send comments without an account.

How much does it cost?

Plans start as low as $49/mo per month. Each plan comes with a 15-day free trial. For more information, check out the pricing page.

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