Streamline feedback from internal stakeholders and customers

GDPR Ready
SOC 2 Type II
Privacy Tools

Trusted by Leading Enterprises Worldwide

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Unify your feedback cycle

GDPR Ready

We support GDPR requirements, with datacenters in Europe.

SOC 2 Type II

Security certification conducted by external auditor.

Privacy tools

Tools to obfuscate sensitive or personal data.

Empower feedback at every step of the development cycle

Customers get more out of Marker.io.
In a recent study, Marker.io customers reported:

49%
Faster issue resolution
28%
Increase in team engagement
38%
More user satisfaction
Features

Fits your Enterprise needs

Analytics

Get insights into how your stakeholders use Marker.io.

Custom branding

Customize Marker.io to match your brand.

Single Sign-On (SSO)

Authenticate with Google OAuth.

User roles

Grant the right level of permissions with user roles.

Jira self-hosted

Integrated with your self-hosted version of Jira.

Audit logs

Get a detailed trail of account activity (coming soon).

Pay by invoice

Pay with wire transfer or credit cards.

Custom terms

Negotiate terms that fit your organization.

Uptime SLA

Receive guarantees on unexpected downtimes.

White Glove Service

Receive concierge-level support

Highly personalized service

When you choose our Enterprise plan, you are assigned a Product expert and you will receive a highly personalized service.

Custom onboarding

We help coach your team and get them up to speed fast with hands-on training. And we never charge for added professional services or consulting fees.

Ongoing check-ins

We are happy to discuss your progress towards your goals, showcase new functionality, and answer any questions that you may have.

Fits your workflow

We offer integrations with popular tools including Jira, Asana, GitHub, Slack, and more. We can help you decide how you want to integrate Marker.io into your existing workflow and provide best practices.

Dedicated Slack Channel

We’ll set up a direct line of communication via a dedicated Slack channel between Marker.io and you for faster response times, onboarding, and issue resolutions.

Fast technical support

Get faster support via chat, email or Slack. As an Enterprise customer, you can reach our team faster and skip the queue for a guarantee response time of 1 business day (often less).

Security

Enterprise-grade security

Encryption

Encryption in transfer & at rest. 256-bit SSL protected.

Secured Data centers

We run on AWS, which is SOC2 & ISO 27001 compliant.

3rd Party integration

We use OAuth to authenticate you and get permission to access your tools.

Backups

Customer databases are backed up every 6 hours.

Employee training & access

All employees and contractors complete security training and access is provisioned on a “need-to-know” basis.

Penetration testing

We hire an external firm to conduct annual penetration testing of our web application and API.

Already 5000+ customers happy with Marker.io.

“Marker.io changed how we report website feedback. No more screenshots laying around my desktop.”

Megan Carrier
 - 
Product Designer at Mantra Health