Streamline feedback from internal stakeholders and customers
Trusted by Leading Enterprises Worldwide
Unify your feedback cycle
GDPR Ready
We support GDPR requirements, with datacenters in Europe.
SOC 2 Type II
Security certification conducted by external auditor.
Privacy tools
Tools to obfuscate sensitive or personal data.
Empower feedback at every step of the development cycle
Customers get more out of Marker.io.
In a recent study, Marker.io customers reported:
Fits your Enterprise needs
Analytics
Get insights into how your stakeholders use Marker.io.
Custom branding
Customize Marker.io to match your brand.
Single Sign-On (SSO)
Authenticate with Google OAuth.
User roles
Grant the right level of permissions with user roles.
Jira self-hosted
Integrated with your self-hosted version of Jira.
Audit logs
Get a detailed trail of account activity (coming soon).
Pay by invoice
Pay with wire transfer or credit cards.
Custom terms
Negotiate terms that fit your organization.
Uptime SLA
Receive guarantees on unexpected downtimes.
Receive concierge-level support
Highly personalized service
When you choose our Enterprise plan, you are assigned a Product expert and you will receive a highly personalized service.
Custom onboarding
We help coach your team and get them up to speed fast with hands-on training. And we never charge for added professional services or consulting fees.
Ongoing check-ins
We are happy to discuss your progress towards your goals, showcase new functionality, and answer any questions that you may have.
Fits your workflow
We offer integrations with popular tools including Jira, Asana, GitHub, Slack, and more. We can help you decide how you want to integrate Marker.io into your existing workflow and provide best practices.
Dedicated Slack Channel
We’ll set up a direct line of communication via a dedicated Slack channel between Marker.io and you for faster response times, onboarding, and issue resolutions.
Fast technical support
Get faster support via chat, email or Slack. As an Enterprise customer, you can reach our team faster and skip the queue for a guarantee response time of 1 business day (often less).
Enterprise-grade security
Encryption
Encryption in transfer & at rest. 256-bit SSL protected.
Secured Data centers
We run on AWS, which is SOC2 & ISO 27001 compliant.
3rd Party integration
We use OAuth to authenticate you and get permission to access your tools.
Backups
Customer databases are backed up every 6 hours.
Employee training & access
All employees and contractors complete security training and access is provisioned on a “need-to-know” basis.
Penetration testing
We hire an external firm to conduct annual penetration testing of our web application and API.
Already 5000+ customers happy with Marker.io.
“Marker.io changed how we report website feedback. No more screenshots laying around my desktop.”